Terms of Service
These Terms govern your use of cdpfleet, the remote browser service operated by Cdpfleet LLC ("cdpfleet", "we", "us"). By creating an account, using an API key or otherwise using the service, you agree to these Terms, for yourself or on behalf of the business you represent ("Customer", "you"). If you don't agree, don't use the service.
1. Who can use cdpfleet
cdpfleet is available to businesses and to individuals who are at least 18 years old. If you accept these Terms for a business, you confirm that you're authorized to bind it. If you use cdpfleet as a consumer, nothing in these Terms limits the rights you have under consumer protection laws that can't be excluded by contract.
2. The service
cdpfleet lets you start remote browser sessions through an API and control them over a WebSocket connection. Available browsers, versions, regions and features are described on cdpfleet.com and may change as browsers are updated. Features marked "early access" or "pre-launch" are provided for evaluation, may change or be withdrawn, and aren't covered by any availability commitment.
3. Accounts and API keys
- You're responsible for all activity under your account and API keys. Keep keys confidential and rotate them if you suspect exposure; tell us promptly about any unauthorized use.
- Keep your account contact details accurate.
- API keys are for your business. Don't share them with third parties or resell access to the service without our written consent.
4. Plans, threads and metering
- Your plan sets a number of threads: concurrent capacity for running browser sessions. Dedicated threads are reserved for you around the clock. Shared threads can each be used up to a set number of minutes per day (resetting at midnight UTC), with a maximum session length.
- Each session takes one or more threads depending on its type, as published on cdpfleet.com (for example, a headless Linux session takes 1 thread and a headful session takes 2).
- Usage is measured in thread-seconds, from the moment your session is ready until either side closes its connection. A session you never connect to ends automatically after about 60 seconds and is metered until then.
- When you reach a limit (threads, daily minutes, session length or request rate), new sessions are refused or running sessions end. That's the plan working as intended, not a service failure.
4A. The Community plan (free)
The Community plan is a free plan, available by invitation while we test it. This section applies to it in addition to the rest of these Terms, and takes precedence where they differ.
- Free, with a verified card. To activate the plan you add a payment card through our payment processor, Stripe, which verifies it with your bank. The verification may show as a temporary authorization that your bank releases; we don't charge the card for the Community plan. Your card is charged only if you choose a paid plan, a recording plan or a proxy top-up.
- No expiry. The plan has no trial period and doesn't expire, subject to the rest of this section.
- One account per customer. Each person or business, and each payment card, may hold only one Community account. Opening several accounts to obtain more free capacity breaches these Terms.
- Limits. The plan includes the threads, daily minutes and maximum session length shown when you activate it (at launch: 2 threads, 60 minutes per thread per day, sessions of up to 15 minutes; as on every plan, a headful session takes 2 threads). Community sessions have the lowest priority: when capacity is needed for paid plans, they may be refused or ended earlier than their limits would otherwise allow. Session recordings, persistent profiles and sessions kept alive between connections aren't included. The cdpfleet residential proxy is available as on any plan, paid from a prepaid balance (section 7). We may change these limits and features with notice on cdpfleet.com.
- Proxies we provide. We may require Community sessions to send their traffic through proxies we provide instead of your own. Those proxies are shared among all Community users, so their speed may be lower during peak usage. That traffic isn't metered by volume, but may be limited in speed and in the number of connections to any single website, and section 7.3 (additional prohibited uses) applies to it as if it were the cdpfleet residential proxy.
- No logins or personal data. Don't use Community sessions to sign in to accounts, or to collect or process personal data or confidential information. Use a paid plan for that.
- Use of request data. In exchange for the free plan, you allow us to collect and analyze data about the requests your Community sessions make: the websites and pages they access, the browser, version and launch options used, request and response metadata (such as status codes, headers and timing), and whether pages loaded or were blocked or challenged by bot protection. We use this data, including to train and evaluate machine-learning models, to understand which browser configurations work on which websites and to improve the service. We may keep it after your account ends, in a form that no longer identifies you. This doesn't apply to paid plans.
- Suspension and changes. We may suspend or close a Community account at any time if we reasonably suspect abuse or a breach of these Terms. We may change or discontinue the Community plan with at least 30 days' notice, or without notice where needed to stop abuse or protect the service.
5. Fees and payment
- Fees are those shown for your plan when you subscribe, or agreed with us in writing. Subscriptions are billed in advance through our payment processor, Stripe, and renew automatically until cancelled.
- Fees exclude taxes. You're responsible for all applicable taxes other than taxes on our income.
- Except where the law requires otherwise, fees are non-refundable, including for unused threads or minutes.
- We may suspend the service if payment is overdue, after notice to your account contact.
- We may change prices for future billing periods with at least 30 days' notice. The change applies from your next renewal, and you can cancel before then.
- The cdpfleet residential proxy is paid separately, from a prepaid balance (section 7).
6. Acceptable use
You must use cdpfleet lawfully. You're responsible for your use of the service and for the websites, accounts and data your sessions access. You must not use cdpfleet, or let anyone else use it, to:
- break any applicable law, or infringe anyone's intellectual property, privacy or other rights;
- gain unauthorized access to accounts, systems or data, including credential stuffing, account takeover or brute-forcing logins;
- attack or overload any system, including denial-of-service attacks or deliberately excessive request volumes;
- send spam, run phishing, distribute malware, or commit fraud, including ad fraud and payment fraud;
- create, access or distribute child sexual abuse material or other illegal content;
- collect or process personal data unlawfully, including without a valid legal basis under data protection laws that apply to you;
- get around our limits, metering or billing, probe or attack our infrastructure, or interfere with other customers' use;
- connect proxies or other network resources you're not authorized to use.
We may investigate suspected violations and cooperate with law enforcement. We may immediately end sessions, suspend keys or suspend accounts where we reasonably believe these rules are being broken or the service or third parties are at risk. Where practical, we'll tell you why.
7. cdpfleet residential proxy
The cdpfleet residential proxy is an optional add-on: sessions launched with a cdpfleet-resi proxy token send their traffic through residential internet connections that we obtain from a third-party proxy network. Section 6 applies to it in full; this section adds rules specific to it.
7.1 What you get
- The exit IP addresses belong to real residential connections of people who have agreed to share them with that network. Targeting by country, device operating system and sticky session is best effort: individual connections can fail, and a sticky IP can go offline before its lifetime ends. Your code should retry.
- The proxy is offered in price tiers, chosen per token. The residential pools behind each tier may differ and may change; the targeting options are the same on every tier.
- We may change the upstream network, the available tiers and targeting options or the token format, with notice for changes that break existing tokens.
7.2 Prepaid balance
- Use is paid from a prepaid balance held in US dollars. Top-ups are one-time payments through Stripe, are separate from your plan, and add the amount paid to the balance. Traffic is deducted from the balance at the price per gigabyte of the tier of the token that carried it, as shown on cdpfleet.com (1 GB = 109 bytes of traffic, uploaded and downloaded).
- Each customer receives the free credit shown on cdpfleet.com once. Creating several accounts to obtain more is a breach of these Terms, and we may withdraw free credit obtained that way. Free credit has no cash value and isn't refunded.
- Traffic is metered as reported by our servers, about once a minute. Launches that use the proxy are refused when your balance is used up; a running session may use up to USD 0.50 beyond zero before we end it, and that overdraft is deducted from your next top-up and remains payable if you stop using the service.
- The balance doesn't expire while your account exists. Except where the law requires otherwise, top-ups are non-refundable. If we terminate these Terms without cause, or end the proxy service, we refund the unused paid balance. We give at least 30 days' notice of a price increase for a tier; if you don't accept it, you may ask us to refund your unused paid balance before it takes effect.
7.3 Additional prohibited uses
Because the traffic leaves through other people's connections, you must not use the residential proxy to:
- send email or use non-web protocols such as SMTP, BitTorrent or other peer-to-peer traffic;
- use it as a general-purpose VPN, or for streaming video or downloading large files that your automation doesn't need;
- access banking, payment, brokerage or government services, except your own accounts or accounts you're authorized to operate;
- create accounts in bulk, impersonate people, or manipulate reviews, ratings, votes, polls, search rankings or advertising metrics;
- buy tickets or limited-release goods with automated purchasing to resell them ("scalping");
- access content or accounts behind a login you're not authorized to use, or evade a website's ban of you;
- do anything that could expose the owners of the residential connections to legal claims, blocking or investigation.
7.4 Enforcement
- We and our upstream network may block destinations, limit bandwidth or connections, and refuse or end proxy traffic that we reasonably believe breaks these rules or puts the network or its participants at risk.
- We may suspend your access to the residential proxy separately from the rest of the service. A balance forfeited because of a breach of this section or section 6 isn't refunded.
- To operate and police the proxy we record, per session, the destination hostnames, byte counts and connection counts (shown to you on the dashboard), and we may share information about suspected misuse with our upstream network and with law enforcement as described in our Privacy Policy.
- You're responsible for complying with the terms of the websites you access through the proxy and with the laws of the countries you choose as exits.
8. Your data
You keep all rights to the data your sessions process ("Customer Data"). You give us the limited right to host, transmit and process Customer Data only to provide the service (and, for the Community plan, to use request data as described in section 4A). We don't routinely inspect the content of your sessions; our staff may watch a running session (view only) or play its recording when you ask for support, to troubleshoot the service, or to investigate suspected abuse of these Terms. We record them as video for you within your recording limits (you can opt out per session with "record": false) and keep the recordings only as long as your plan's retention, or the connection metadata described in our Privacy Policy. Where Customer Data includes personal data, we process it as your processor, and a data processing agreement is available on request.
9. Availability and support
We work to keep cdpfleet available and performant, but unless we've agreed a service level in writing, the service is provided without an availability commitment. We may carry out maintenance and update browsers and infrastructure at any time. Individual sessions can end unexpectedly, and your code should be able to retry.
10. Intellectual property
We and our licensors own the service, its software and its documentation. Apart from the right to use the service under these Terms, you receive no rights in them. If you send us feedback, we may use it without restriction.
11. Disclaimer
To the maximum extent permitted by law, the service is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and any warranty that the service will be uninterrupted, error-free, or suitable for accessing any particular website.
12. Limitation of liability
To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data, however caused. Each party's total liability arising out of or relating to these Terms is limited to the fees you paid us in the 12 months before the event giving rise to the claim, or USD 100 if you paid none (for example, on the Community plan). These limits don't apply to your payment obligations, your indemnity obligations, or liability that can't be limited by law.
13. Indemnity
You'll defend and indemnify us, and hold us harmless, against third-party claims, and the resulting losses, costs and reasonable legal fees, that arise from your use of the service, Customer Data, or your breach of these Terms or of applicable law.
14. Term and termination
These Terms apply while you use the service. You can stop using it and cancel your subscription at any time, and the cancellation takes effect at the end of the current billing period; you can close a Community account at any time. We may terminate these Terms with 30 days' notice, or immediately if you materially breach them. After termination your access ends, and we delete account data as described in our Privacy Policy. Section 5 (for unpaid fees), section 7 (for proxy misuse and unpaid overdraft) and sections 8 and 10 to 16 survive termination.
15. Changes to these Terms
We may update these Terms. We'll post the new version on this page and, for material changes, email your account contact at least 30 days before they take effect. If you keep using the service after that, you accept the updated Terms.
16. General
- Governing law and venue. These Terms are governed by the laws of the United States and of the State in which Cdpfleet LLC is organized, without regard to conflict-of-law rules. The state and federal courts located in that State have exclusive jurisdiction, and both parties consent to it. If you're a consumer, you also keep the protection of the mandatory laws of the country where you live and may bring claims in its courts where those laws allow.
- Export and sanctions. You'll comply with applicable export control and sanctions laws, and won't use the service from, or for the benefit of, any sanctioned country or person.
- Assignment. You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition or sale of assets.
- Entire agreement. These Terms, your plan details and any written agreement signed by both parties are the entire agreement on this subject. If a provision is unenforceable, the rest stays in effect. Failing to enforce a provision isn't a waiver.
- Notices. We send notices to your account contact's email address. You can send notices to [email protected].